Shipping policy
Shipping Policy
*Processing Time:
"preorder" refers to a sales model where customers can purchase an item before it becomes available for general sale or distribution. Customers typically place orders and make payments in advance, securing their position to receive the product once it's officially released or manufactured.
*Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided based on your location.
*Shipment Confirmation and Order Tracking:
You will receive a shipment confirmation email with the tracking number(s) once your order has been shipped.
*Customs, Duties, and Taxes:
Chosen Studios is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
*Damages:
Chosen Studios is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
*International Shipping Policy:
We currently do not ship outside US. *Returns Policy:* Please refer to our Returns & Refunds policy for detailed information on returning items.
*Questions:
If you have any questions about the shipping policy, please contact us at assist.chosenstudios@gmail.com. --- Feel free to customize it based on your specific business needs!